We consult to fully understand you pain points, requirements and objectives, so that we can propose suitable technology, platforms and systems.`We often work with existing systems, so getting internal IT stakeholders onboard early is essential.
We need to understand and have access to your internal and external data and analytics, and the integrity of this needs to be thoroughly tested. Only when we have good quality data, can we begin using it.
Schematics of user journeys map out processes, bottlenecks and pain points, helping to reimagine ways to meet customer needs whilst bringing teams together, especially those working in silos. We then implement this in a series of incremental or large scale improvements.
It's very important to get stakeholders, key team and everyday users onboard at the very start, with internal brand communications explaining why and what we're trying to achieve. It requires this "buy-in" for a truly successful Digital Transformation.
Brand audit & guardianship
Brand strategy
Naming and trademarks
Brand identity
Brand guidelines
Brand toolkit and assets
Integrated creative and digital campaigns
Packaging design and print
Digital design
Advertising and printed marketing collateral
Motion graphics and animation
Illustration
Photography & live action
Signage & wayfinding
Copywriting
Marketing strategy
Website design and build
Laravel, CraftCMS, Webflow, WordPress,
Hosting
Content management systems (CMS)
E-commerce
Marketing and content planning
3rd party API integrations
Booking platforms: TableTable, SuperControl, OpenTable, ResDiary, Tock
Email marketing and automated journeys
PPC & remarketing
SEO & CRO
Social marketing
Software as a Service (SaaS)
Content management systems (CMS)
Customer relationship management (CRM)
Management dashboards and finance reporting
API development and integrations
Events and booking systems
Recruitment portals
Order, logistics, distribution, and manufacturing software
Product configurators and quoting systems
Lead management and tracking
Rewards and referral software
Supply chain management and Artificial intelligence / machine learning
Market and competitor research
Strategic marketing planning
Return on investment reporting
Marketing audit
Content strategy & programming
Social media strategy and scheduling
Customer journey mapping
Value proposition discovery and execution
Campaign planning